Questions & Answers
What you need to know
Can you Ship THC products to Me even if i do not live in California?
The answer is YES
- You must be 21 years of age or older
- You will be contacted before your order is processed and you will be asked to provide proof of age before your order SHIPs.
If I Live in California Can you ship to me?
Yes we can, we ship via FEDEX and you must submit a copy of your ID and go through a brief phone verification, you only need to do this once after that you can just order and receive your goods.
Do you ship oversees and to P.O. boxes?
Yes, we do Ship overseas but not to PO Boxes
What shows up on my Credit Card and shipping label?
We charge and ship under GK Media & Marketing company. They are the fulfillment company that process all orders from their Anaheim Office.
How do you Ship and so i need to sign for it ?
We ship either Fedex all packages must be signed for.
ALL ORDERS are processed and then shipped usually within 1-3 business days depending on volume there may be delays, you will be notified through the process and receive updates and tracking info when your order ships.
Our business hours are Mon- Fri 8am-5 PM PST all orders received fri after 3pm PST will not be processed until the following Business day which is Monday.
We may cancel your order for any reason prior to being charged, If we feel your order has been made fraudulently we will automatically cancel the order and will not ship.
We do our best to prevent fraud and we respect your privacy, please respond to our emails or calls as fast as possible to prevent your order from being delayed
We are closed all major holidays : New Years, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas
Can I buy online?
YES we do have online shopping
Do you have customer service?
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365 via email firstname.lastname@example.org
Is CBD Oil Legal?
Is Hemp-derived CBD Oil legal in my state?
This is a common question for our customers at DiscoverCBD.com.
If you live in the United States, the answer is pretty simple since 99% of the time YES its legal. *(unless you live in one of the very small handfull of counties (<1%) that do not permit “hemp oil”). All of the CBD Oil products we sell on our website are made from hemp and are therefore legal to ship to all 50 states in the U.S., as well as to over 40 countries worldwide. If our CBD Oil products were derived from medical marijuana, it would be illegal in many states and to ship nationwide. However, we do not sell any medical marijuana-derived CBD products on our site, only pure hemp-derived CBD Oil products.
Our trusted vendors have been providing quality CBD Oil products for many years and have gained considerable reputations in the industry for the excellent grade and consistency of their products. We personally visit or interact with each of our vendors to ensure the high standards of DiscoverCBD.com are also being met.
Is CBD Oil legal in my country?
This is not as straightforward a question as to whether CBD oil is legal in the US, unfortunately.
Most of the time the answer is yes, but not always. We suggest you contact the customs authority in your area and inquire as to whether or not you can have hemp-derived dietary supplements shipped to your country from the United States. While we are able to ship to your country, we cannot guarantee delivery if the customs department does not accept dietary supplements from the United States.
Do you want more information as to how CBD Oil is derived from Hemp?
CBD oil and Cancer medical publications
CBD oil and Cancer Articles
CBD oil and Cancer Videos
How do I order?
Place your order online and make your payment. Our sales team will process order and may contact you to Verify information regarding your order.
Can I be reimbursed through the original payment method?
We do not offer returns.
However we may offer an exchange for other products, but is at company discretion.
How can I return an item?
We do not offer returns but we may offer an exchange depending on circumstances
Will I receive the same product that I see in the picture?
Yes the products in the picture are what you will receive, however we may make minor or subtle changes to labels from time to time and may not reflect on all images.